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An HR guide to creating a flexible workplace that works

The COVID-19 pandemic changed the way we work indefinitely.

Many organizations are reopening their doors, but this is not without challenges. Employees — across all roles — are experiencing the pandemic differently, and it’s important for organizations to be agile as they welcome their people back to the workplace. The physical workplace will maintain its importance for facilitating innovation and collaboration and, ultimately, employee health, well-being and productivity.

While Human Resources (HR) has always played an important role in shaping the employee experience, the pandemic has accelerated the need for HR’s expanded role in the physical workplace conversation. JLL Chief Human Resources Officer, Mary Bilbrey, and Americas Head of HR, Raymond Hall, teamed up to share their perspective on creating a people-centric workplace of the future. Our hope in sharing our experience is that we can help you navigate the next normal, support your people and protect your company.


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